Replacing a roof is a major decision. It's a significant expense and one of the most important investments you can make in your property, so it pays to do your homework before you hire. The smartest first step is to gather estimates from a few different roofing contractors and compare them side by side. But comparing roofing estimates well means looking at far more than the bottom-line price. Here's what to weigh before you sign.
Check the License, Insurance & Certifications
Before anyone climbs onto your roof, confirm they're fully licensed and insured. It's your right as a homeowner to ask anyone who'll be working on your property for proof of licensing, liability insurance and any manufacturer certifications. A reputable contractor will hand it over without hesitation. If a company is reluctant or refuses to provide credentials, treat that as a serious red flag and move on.
Ask How Long They've Been in Business
Experience matters. Newer companies can absolutely do great work, but an established contractor offers the security of a proven track record. Ask how long the company has been operating and whether they have long-term, repeat customers — a roster of returning homeowners is a testament to the company's quality of work. At Redeem Roofing & Construction, we've been serving Triad families since 2016.
Read Their Online Reputation
Any established roofer should have a digital footprint you can vet. Look the company up across Google, the Better Business Bureau and other review platforms to get a feel for how past customers were treated. Pay attention to how the company responds to feedback, not just the star rating. Our own customers have left more than 185 reviews and a 4.9-star average on Google — you can read a selection of them on our reviews page.
Examine How the Quote Is Presented
A professional estimate should be clear, organized and easy to read. A quick handwritten figure scribbled on a notepad can be a sign that corners will be cut elsewhere too. A complete, well-prepared roofing estimate should include:
- Detailed, line-item pricing — not just a single lump sum
- A project timeline with a realistic start and finish
- Insurance and licensing information
- A full list of the materials to be used
- Warranty details for both labor and materials
- Signatures making the agreement official
When every estimate spells out the same details, you can finally compare apples to apples.
Confirm the Warranties — In Writing
Quality roofing work should always be backed by a warranty. Make sure you get both a labor warranty (covering the installation) and a product warranty (covering the materials), and get it all in writing. That paperwork is what protects you if something goes wrong down the road. We install CertainTeed Landmark® systems for this reason — quality materials backed by real warranty coverage.
Don't Just Chase the Lowest Price
It's natural to gravitate toward the cheapest bid, but the old rule holds true: you get what you pay for. A higher quote is often justified by a stronger reputation, better materials and more thorough workmanship — all of which save you money over the life of the roof. The goal isn't the lowest number; it's the best long-term value.
The right roofing company is the difference between a smooth, satisfying project and a costly headache. Never hesitate to ask questions — a good contractor welcomes them.
Compare Estimates With Redeem Roofing
Whether you're weighing bids for a full roof replacement or a targeted roof repair, we're happy to give you a clear, detailed, no-pressure estimate to put alongside the others. We'll walk you through every line, explain your material and warranty options, and answer every question. Request your free estimate or call us at (336) 350-1450 — serving Burlington, Greensboro, Winston-Salem and the entire Piedmont Triad.