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What to Do When Your Roof Is Damaged by Hail

Hailstorms are a fact of life in the Piedmont Triad — here's how to spot the damage, what it actually looks like, and the steps to take before you file an insurance claim.

What to Do When Your Roof Is Damaged by Hail Close-up of hail damage on a residential roof after a Triad storm

Hail Damage From Storms in the Greensboro–Burlington, NC Area

Hailstorms are common across the Burlington and Greensboro region, especially during the summer months. While a passing hailstorm may seem harmless once the sky clears, the ice can do real damage to your home — and your roof takes the worst of it. Even a single severe storm can shorten the lifespan of your roofing system, leaving you facing repairs or a full replacement sooner than you planned for.

The tricky part is that hail damage isn't always obvious. Knowing what to look for — and what to do next — can be the difference between a covered insurance claim and an out-of-pocket repair bill down the road.

What Does Hail Damage on a Roof Look Like?

Hail damage tends to show up in one of two ways: either it's plainly visible, or it's nearly impossible to detect from the ground. Larger hail — roughly one inch in diameter or bigger — usually leaves noticeable dents and dings in your shingles. But damage can also occur with no obvious surface marks visible from your yard, which is why so much hail damage goes unnoticed until it starts causing leaks.

Some of the most common signs of hail damage include:

  • Dings, dents and splatter marks on roof vents, gutters and flashing
  • Bruised or pockmarked shingles where the protective granules have been knocked loose
  • Bare spots and exposed asphalt on the shingle surface
  • Granules collecting in your gutters or at the bottom of downspouts

Can You Spot Hail Damage From the Ground?

You can often catch the warning signs without ever leaving the ground. We strongly recommend that homeowners do not climb onto the roof themselves — it's genuinely dangerous, and a trained roofer will spot far more than an untrained eye. Instead, walk the perimeter of your property after a storm and look for these telltale clues:

  • Downspouts and gutters — dents found above about five feet up are far more likely to be storm-related than damage from lawn equipment.
  • Garage doors — check for fresh strikes, dents or dings.
  • Window screens — look for tears or punctures.
  • Shutters and painted wood trim — chips, dings and cracked paint are common.
  • Electric meters, grills and AC units — dents on metal housings are a clear sign of hail size and force.
  • Mailboxes — a dented mailbox is an easy tipoff.
  • Vehicles — hood and roof dents on a car parked outside tell you the hail was big enough to harm your roof too.
If the hail was large enough to dent your car or your mailbox, it was almost certainly large enough to damage your roof.

Why You Shouldn't Wait

Hail damage rarely fixes itself, and small problems tend to get worse with every rainstorm that follows. Once the protective granules are stripped from a shingle, the asphalt underneath is exposed to the sun and weather and begins to break down. Catching it early — and documenting it promptly — keeps a minor issue from becoming a major leak, and gives you the best shot at a successful insurance claim before filing deadlines pass.

Contact Redeem Roofing for Storm Damage Help

If you suspect your roof has taken a hail hit, the smartest first move is a professional inspection — before you file an insurance claim. At Redeem Roofing & Construction, we offer free, no-obligation storm-damage inspections and quotes, and we're experienced at walking homeowners through the insurance claim process from start to finish. We'll document the damage thoroughly so nothing gets missed.

Whether you end up needing a simple roof repair or a full roof replacement, we'll give you a straight answer and a clear plan. Schedule your free hail-damage inspection today, or call us at (336) 350-1450 — and let's make sure your roof is ready for whatever the next storm brings.

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